All of our prices are stated in US dollars, FOB our warehouse in Montreal. Transport, packaging and taxes extra, if applicable.
Only applicable for sales in Canada:
Federal and Provincial sale taxes for Quebec.
Federal sale tax for all other Provinces.
Taxes are calculated on the price of the product, transport and packaging.
For sale outside of Canada:
No sales tax is applied on the product.
All our products are subject to the condition: FIRST COME – FIRST SERVE, we can warrant the delivery only after your official purchase order and our acknowledgment. Exception: ‘’Brand New’’ products are subject to the manufacturers availability.
If the product requires a specific packaging (according to weight, dimensions, fragility) the cost will be added to the invoice and will be indicated on our official offer.
Shipping cost will be charged extra or indicated ‘’collect’’ on our invoice, at the client discretion and upon the final destination.
We will choose the best and least expensive means of transport; this will be negotiated with the client at the order.
We currently use:
Clients may pick-up the product themselves.
Our transport. (Local delivery)
Or other if required
BROKERAGE FEES, DUTY, LOCAL TAXES, ETC:
The buyer will be responsible for these costs, unless negotiated otherwise.
We take great care in our packaging and in most cases we insure the shipped merchandise.
It is the buyer’s obligation, upon delivery, to inform officially the delivery person of any anomalies, damage of the packaging or any other visible problems with the product.
Our products carry a general and inclusive warranty of good working condition.
The warranty is extended for 90 days, with no restrictions for sales in Canada.
For brand new products only, mentioned ‘’BRAND NEW’’ in our site, the manufacturer warranty is applied. This warranty will be specified on our official offer.
We expect the buyer will use the equipment in a responsible and professional manner. If the buyer, through improper use, causes damage or breaks the equipment the warranty will be void.
For the USA and all other countries, the warranty’s coverage may vary according to the distance and ease of intervention. In all cases our customers will receive support and any problems will be handled efficiently in conjunction with the customers requirements.
A refund credit, exchange or repair of the product will then be negotiated.
RETURN OF GOODS:
No returns will be accepted without authorization.
The cost of returning merchandise will normally be at the customer’s expense.
The payment conditions are ‘’PREPAID’’ and ‘’COD’’ unless otherwise specified by us. These conditions will be specified in our official offer.
TERMS OF PAYMENT:
· By credit cards accepted through PAYPAL™ only
· By ‘’wire tranfer’’ bank to bank
· By cheque on delivery (COD Mode) – Local deliveries only.
· By cheque at the purchase order – for Canada only
· By cheque Net 30 days for the public institution in Canada only (An official Purchase Order is required))
· By cheque Net 30 days for some specific established accounts.
These conditions will be specified on our official offer.
Our Invoice, Pro-Forma invoice or a Payment Order through PayPal will be sent by e-mail to the customer as soon as the order is confirmed.
DELAYS OF DELIVERY:
Predictable delays will be notified on our official offer according to time needed to prepare equipment prior shipping. This can vary from 1 to 15 days approximately.
DETAILLED OFFICIAL OFFER:
Before processing your order, we will send you a complete estimate according to the criteria listed above.
This way, the customer will be aware of the exact total amount that will be billed before placing the order.
N.B.: Do not hesitate to contact us for any additional information.
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PSI Agencies. Sales Dpt.
P.O. Box 163 - Cote St Luc - MONTREAL - QC - H4V-2Y5 CANADA
Tel: 514-369-6097 Fax: 514-369-6095
Toll free CANADA & USA : 1-888-369-6097
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